Markers won't work

Dec 04, 2014

Hi all 

We are having huge problems with markers. Sometimes they don't show an animation at all, sometimes some markers show animations and others don't. 
Also, for one of our Storyline users, there is no option for her to type a label into her marker. 

Is this common?

 

Please help! 

Thanks :)

1 Reply
Ashley Terwilliger-Pollard

Hi Victoria,

Without seeing the problematic files, it's hard to say what could be happening but I'd start by confirming that you're working with local project files, and then review the elements here about what you can and cannot do with markers. 

If you'd like to share a file for us to take a look at, you're welcome to do so here. 

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