Master slide elements disappear when a layer is visible

Nov 25, 2020

I have a custom navigation created for my storyline project and have placed this on a master slide to be used on all slides with interactions needed. My issue is when I preview the slides and trigger the layers, my navigation disappears.

For example, I have a hotspot to hover over this shows an image and plays audio. When this layer is "displayed," my custom navigation and anything that should show from the master slide disappears and doesn't come back even after the layer is hidden again. 

Any assistance would be appreciated. I can't figure this out. 

Thank you, 

7 Replies
Melissa Lucas

Maybe you can help with another issue I can't figure out. 

On this same project, I have some slides that I want the user to hover or click on a couple of hotspots before the next button is active. This works fine if I don't have any conditions set on the trigger but when I set conditions all of the variables change except for the one for the next button to become clickable. 

https://360.articulate.com/review/content/275f53d9-7d99-4ff9-a448-65b43062a9f7/review

This issue on the fourth slide. 

Thank you, 

Ren Gomez

Hi Melissa,

It may help to share your .story file, giving community members a better idea of how your triggers and variables are set up!

If you're able to share your file publicly here, feel free to do so by clicking Add Attachment, otherwise you can share it privately with our support engineers, and they can take a closer look!

Ren Gomez

Hi Melissa,

Thanks for sharing your file! You'll notice that you can actually trigger the Next button to appear if you hover over all the icons before the timeline ends. I think that's the key part of the trigger that's causing the issue.

I've taken a different approach and took advantage of States. Instead of hotspots, I've created invisible shapes with states that will trigger the Next button to appear once all states are Visited. This focuses on the variable changing after the user completes the icon hovers and not when the timeline ends.

Please take a look at the file attached and let me know what you think!

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