Master slide video looping issue
Have added a video of 11 seconds in the Master slide of storyline 2 (update 13) and made it looping. Now the video works smoothly when I am viewing the course, it loops after every 11 seconds and plays from the 1st frame to the last frame exactly the way it should loop, but once I switch on to another browser tab and come back to my course the video in the background does not play properly. The video gets looped but not from the 1st to last frame, it gets looped on some other frames.
Also, if we switch the browser tab before the video starts looping then this issue is not replicated, it gets produced once the video starts looping.
Any help/solution would be really appreciated.