Matching Drop-down has gap in Firefox Jun 20, 2014 By AJ Summers Best explanation is probably just to show the issue in action: This is only happening in Firefox (we have only been testing the latest, v 30). Any ideas for a fix here?
Dennis Hall almost 10 years ago06/21/14 at 9:37 am (UTC) Hi A J: If what you are displaying is in HTML5, you should first clear your cache and check it again, if it persists, contact Support by opening a ticket. http://www.articulate.com/support/contact/submit.php If your issue is in Flash, and you have published an update - overwriting your original files, this is a LMS Session issue and you will need to clear the users Session data. as well as their cache. Best Regards, Dennis Hall
1 Reply
Hi A J:
If what you are displaying is in HTML5, you should first clear your cache and check it again, if it persists, contact Support by opening a ticket.
http://www.articulate.com/support/contact/submit.php
If your issue is in Flash, and you have published an update - overwriting your original files, this is a LMS Session issue and you will need to clear the users Session data. as well as their cache.
Best Regards,
Dennis Hall
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