Media Does not replay from the start after 'media completes'

I have slides with a video on the main slide. Controls are hidden and the video plays with a trigger. I placed a toggling play and pause button that, plays the media and pauses it when the buttons are clicked. And when the media completes I change the state of the pause button to hidden to make sure the media is ready for a replay right after. My problem is, when I click the play button after media completes, the video doesn't start from the start (sometimes halfway through or sometimes even minutes before the media should end)

1 Reply
Alyssa Gomez

Hi Frances and welcome to Heroes!

Would you mind sending over your .story project file (or even just the video slide) so we can take a closer look? You can attach it directly to this thread by clicking the Add Attachment button.

If you prefer to send the file to us privately, you can get it to us by way of this form.