Media Library Jul 03, 2020 By Dyan Zuber Whenever I click on Characters in my Media Library, my entire application closes. I've tried multiple times over the past couple of days. Is this a glitch anyone's aware of?
Vincent Scoma almost 3 years ago07/06/20 at 9:32 pm (UTC) Hi Dyan, I am sorry to hear that you are running into this snag with the Media Library. A couple of questions for you as we jump in: Does this behavior appear when clicking on other media in the Media Library? Does this issue occur in a new file? If this is happening in new files as well, it may help to run a repair of Storyline 360. You can find more details on this workflow here: Repair Storyline 360 Please keep us posted and let us know if you have any questions!
1 Reply
Hi Dyan,
I am sorry to hear that you are running into this snag with the Media Library. A couple of questions for you as we jump in:
If this is happening in new files as well, it may help to run a repair of Storyline 360. You can find more details on this workflow here:
Please keep us posted and let us know if you have any questions!
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