Memory Problem
Aug 28, 2018
By
John Glasgow
Upon tryng to save my Storyline 3 Project I get an error msg. "The project file could not be saved" Your system appears to be low in memory. Please close any other programs and try again.
My system is defnitely not low in memory it has 32G of memory and I have nothing else open, help? Does this mean my projec which is 3.2mb is too big?
34 Replies
Chris I think you hit the nail on the head, I am sure all undo is held in memory which is why restarting allows you to do more work.
Hi Chris,
I'm glad that Phil was able to pop in and share some help here and you've both hit the mark!
Storyline keeps deleted assets temporarily after you delete them in case you need to click Undo to restore them.
It's a bit limiting if a copy or duplication of a relatively small amount of content means you can no longer save the file?
Quick and easy solution to that one then..............is to add the following.
Hi Leslie, see my reply above, any chance of getting this?
Sounds interesting and very helpful
Hey John,
I appreciate you taking the time to create the mockup image. I've attached your thoughts and image to a feature request and attached this conversation.
I wanted to share some information about how we manage these feature requests as that may be helpful.
Hi Leslie, great thanks, for the heads up/link to the feature management process. Now that I know the process I will be inclined to forward some really clever (I would say that) ideas for improving the software to the benefit of the user community.
Absolutely, John.
We have an official form you can submit here, but you are always welcome to share in the forums so that others can weigh in as well.