I created a course in Storyline 2 and for some reason the menu buttons from File to Design won't work. All I get is a error alert chime. I can use the Alt key to access but it's a bit of a pain. I've tried re-saving under a new name but it didn't help. Is there any fix?
Are talking about File to Design as per the Storyline app menu not part of a .story file you are building?
The alert chime is usually to let you know there is another storyline popup window open somewhere - can you see anything in Task Manager or when you alt-tab do you see a dialogue box open?
Hi Wendy, yes it's the standard menu in the Storyline app itself - nothing I've built, etc. There's no other Storyline application open so it's not that.
OK, closed the file and opened some others - some worked, some didn't. Opened my original file again and it's working now!
I'll keep an eye on it and let you know if it still gives trouble.
Matthew - it didn't work yesterday so not sure a restart is the answer. Anyway hopefully that's it fixed!
4 Replies
Hi Brian
Are talking about File to Design as per the Storyline app menu not part of a .story file you are building?
The alert chime is usually to let you know there is another storyline popup window open somewhere - can you see anything in Task Manager or when you alt-tab do you see a dialogue box open?
Hi Wendy, yes it's the standard menu in the Storyline app itself - nothing I've built, etc. There's no other Storyline application open so it's not that.
OK, closed the file and opened some others - some worked, some didn't. Opened my original file again and it's working now!
I'll keep an eye on it and let you know if it still gives trouble.
Matthew - it didn't work yesterday so not sure a restart is the answer. Anyway hopefully that's it fixed!
Thanks Wendy and Matthew,
Brian
The mystery of software - good luck Brian ;-)
Thanks for this Matthew, I'll certainly do this if SL doesn't start behaving itself!
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