Menu not tracking slide?
Feb 06, 2020
By
Chris Stowe
I am having a problem with the menu tracking for the slides. So, the highlighted portion of the menu is highlighting the incorrect menu item compared to the slide being shown. I have attached a png of what is happening. I have checked the player menu and some other options but I can not figure out why this is happening. I can attach the storyline file if needed.
5 Replies
Hi Chris!
It would be helpful to see the file to get a better idea of why only certain slides are highlighted.
You can share your file with us by using the "Add Attachment" button in this discussion.
Hi! I am having the exact same issue. Is there any follow up on how to address this?
Hi there, Callie!
While we don't have a solution to share from Chris' scenario, we're happy to keep digging! A few questions for you to narrow down why the wrong content gets displayed:
Hello,
I have the same issue. Has this been resolved?
Thank you,
Jennie
Hello Jennie!
We're happy to help! I see that you're working with my teammate, Fannie May, in a support case to resolve this issue. We'll continue troubleshooting with you in your support case!