Menu Selection and Next Slide issues

Aug 10, 2015

I am not new to Storyline2 so am surprised to be experiencing something very odd in my most recent project.  I would like the participant to be able to select a section from the menu.  However I have tried the default option 'Free' and cannot make a selection either in the preview mode or after publishing.   I have also tried 'Restricted' so that they can only revisit already viewed content.  Neither seems to be working.  I've never had a problem with this before, so am stumped.  I am also experiencing a navigation issue in this module where the "Jump to next slide when the user clicks the next button" only works after publishing.  In preview mode it forces you to wait until the timeline ends before the next button will take you to the next slide. 

 

3 Replies
Christie Pollick

Hi, Karen -- Sorry to hear of the issues you are experiencing, but there are a few troubleshooting steps we can try first to rule out the causes of some common problems. 

Please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline. Also, could you please ensure that you are utilizing the most recent SL2 Update? Info on the latest update can be found here

If issues persist, you are welcome to share your file so we can take a closer look for you. Please use the ADD ATTACHMENT button in the bottom left corner of the reply box in the thread, and you can browse for the file from there. Please also note that if you reply via email, your attachment will not appear here in the thread.

Karen O'Brien

OK - after reinstalling SL2, importing the file into another file and recreating the menu. I realized that I had made a very elementary mistake by removing all the 'children' and kept only the section titles in the menu. Hence - it did not work. After recreating the menu, renaming and leaving the first slide in each section, it works like a charm.

Thank you for all your suggestions.

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