Menus and toolbars inactive when Storyline opens
Mar 04, 2020
I have a recurring problem, whereby the File, Home, Insert, Slides, and Design menus/toolbars are inactive whenever I open a Storyline file. This happens multiple times daily, with any Storyline file, and I often have to open a file five times or more before those menus become clickable or active. Additionally, Storyline does not allow me to click to switch between Story view and a specific slide. The program is basically inoperable unless I open it a bunch of times.
I work on the C drive exclusively, on a Windows 10 machine. I'm using Storyline 360 and I'm updated to the latest version. I do not have admin privileges, and I will not be getting them.
Does anyone have a workaround or solution to this?
Thank you.
**post updated to remove my cranky tone, sorry
2 Replies
I tried to fix this by uninstalling, rebooting, and reinstalling Storyline, but...no luck.
Just in case anyone else has this problem, my colleague helped me find a workaround:
I work on multiple monitors, and I undock the timeline, slide layers, and trigger panel. I have been able to fix this issue on several files by simply moving the undocked timeline to my main display, and then dragging it back to the extended display. After I do that all the menus/toolbars are functional again.
**ugh, I edited this one for cranky tone too
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