Message from Webpage

Aug 22, 2019

I have a quiz that works fine on our LMS.  When I send it to a client to put on their LMS, they get one of the two pop-up messages:

"The feedback tool is set up incorrectly, you must have a **FB_Active** variable.  It should be True if need the tool, false when delivering final."

Or

"The Provide feedback tool will not work until you've added all of the correct variables."

Does anyone know why this would be happening and how I might fix it?  Thanks!

6 Replies
Janelle Skarsten

I published in SCORM 2004.  They use BVS to host their modules.

The courses I sent them worked just fine.  They've only had trouble with the quizzes (and actually the weird thing is the quiz works fine after the user clicks through the error pop-ups). 

I wasn't sure that the message was coming from Storyline, but being that there is a feedback tool in Articulate 360, I thought I'd start here and see if anyone else had ever experienced it.

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