Messed up Fonts in HTML5 Output in Storyline 3

Sep 21, 2017

Hi Storyliners

I have a huge Problem. I build a Quiz in Storyline 2. The quiz questions did not work on mobile devices. And I only use ist for Smartphones. That is why I bought Storyline 3.

I published the quiz as  HTML5/fallback Flash. Now the quiz works, BUT my Fonts are totally messed up. I tested it in the SCORM Cloud and everything is fine (Picture 1). As soon as I out it on my LMS I get the messed up Fonts (Picture 2).

I also published the quiz as Flash only. No messed up Fonts, but now the quiz does not work on mobile devices.

Pleas help me! Thanks for your Responses!

7 Replies
Shyam Saha

Hi Sarah,

Once it happened with me as well. I tried to paste a clean an un-formatted text in the screen and it worked for me.  You can try these below steps to see of this works for you.

  • Go to your SL3 screen. Copy the content and paste it in "Notepad". Now it will remove all formatted texts.
  • Delete the text box from your SL3 screen.
  • Then create a new text box in your SL3 screen, to paste the content again.
  • Copy the content from "Notepad" and paste it back in your SL3 screen.
  • Publish and check



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