Hi Matthew
Thanks again for your help.
I will try your suggestion of saving the file in a new project and republishing again and hope that resolves the issue.
Regards
Martin
Sorry for not updating you until now but pleased to report that your idea of saving as a new project and re:publishing worked and the crashing stopped!
3 Replies
Hi Matthew
Thanks for responding quickly.
in answer to your questions.
1. It does crash at consistent point in the module at a particular slide.
2. Yes I have tested it in edge and it crashes for me.
3. I could share the file but wouldn’t want to share publicly. I have never shared before so would need your help here.
4. I am using the latest version of SL360 (April update) The modules were authored in an earlier SL360 update from Jan 2018.
I am reluctant at this stage to delete the slide would republishing the module help do you think?
I am not sure which version of edge the client is using.
Look forward to hearing from you.
Regards
Martin
Hi Matthew
Thanks again for your help.
I will try your suggestion of saving the file in a new project and republishing again and hope that resolves the issue.
Regards
Martin
Sent from my iPhone
Hi Matthew
Sorry for not updating you until now but pleased to report that your idea of saving as a new project and re:publishing worked and the crashing stopped!
Thanks again for your time and help.
Kind regards
Martin
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