Misplaced Hyperlink Hotspot

Dec 18, 2013

I have a long piece of text in a textbox, which is inside a scrolling panel. The text contains several hyperlinks. When I preview and/or publish the textbox, the hyperlink hotspots don't line up properly, and also don't seem to work (though this might be because I'm viewing locally and haven't deployed on the web). Is a textbox within a scroll panel just too much for Storyline to handle?

3 Replies
Ashley Terwilliger-Pollard

Hi Victoria,

It sounds like odd behavior, and you'll want to check the following:

  • Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents orsymbols in your file names.

Are you able to share your .story file here with us so that we can take a look? 

This discussion is closed. You can start a new discussion or contact Articulate Support.