Missing font when insert translation

Jan 14, 2020

I exported a file for translation (from storyline 3 to word) and now got the file back in Korean. When inserting the file all the letters/signs are just small boxes. Even if I am using a "multiple font" were the signs/letters are showing in word. 

Any ideas?

2 Replies
Malin Carlsson

MY collegue that have an older version before an update donĀ“t have this problem.

I have tried to change to Arial before insert and it doesnt wortk so it seems to be in my new update of Storyline 3. Can I somehow get an older version back or is this fixed in a newer version? I did an update on the website the 7th januari

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