Missing Results Score

I have created a module with a knowledge assessment at the end. On the last page is the Results slide which is supposed to show the user's score and whether or not they passed. While the pass/no pass feedback is displaying, the actual score is nowhere to be found. I double-checked the text color to make sure it was not just "hiding", but that does not appear to be the case. This is the first time this has happened to me. I am using Storyline 3 (latest version) on my Windows 10 computer. Any thoughts, suggestions would be appreciated.

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