Mobile app + TinCan content : troublesome 'cannot connect' errors.
Feb 07, 2013
Dear all
I made a small course, exported it for LMS with Tincan tracking set, zipped it and uploaded into Rustici Scorm Cloud. It plays fine when started from there. I can also start it from the Storyline iOS player but it gives me "unable to connect to the server' errors no matter what I do. Obviously I am connected to the Internet. I search the support forums, all I read is I should contact the LRS supplier to update / fix their LRS. I don't think Rustici has a non-conformant LRS.
I am ignoring the parser warning I get from Scorm Cloud, it's only about relative Activity ID. However, I cannot show this course I built to a client with these errors. I'm suspecting the path settings to the endpoint, but no matter what I try, the errors keep coming. I must surely not be the only one with this issue, esp. now that Rustici's is still about the only LRS that you can experiment with.
Any fixes for this?
26 Replies
Hi Randy,
Storyline supports Tin Can version 0.9 - and you'll want to check which version of Tin Can your LMS is using. Also, the error message in regards to the cannot access content within the mobile player is detailed here.
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