We have just discovered a major issue in the mobile player where some content is not being displayed. We have logged a ticket with our LMS provider but it also happening on the articulate review page. See attached.
Thanks for sharing those images so we can understand what you are experiencing.
Since you mentioned it happening in Articulate Review as well, then we'd like to take a look.
Would you be able to share your .story file and let us know the slide pictured above? If you cannot share here in the forums, you are welcome to share here privately.
4 Replies
Oh no James!
Thanks for sharing those images so we can understand what you are experiencing.
Since you mentioned it happening in Articulate Review as well, then we'd like to take a look.
Would you be able to share your .story file and let us know the slide pictured above? If you cannot share here in the forums, you are welcome to share here privately.
Thanks Leslie, I'll share the .story file privately.
Hi again,
Just submitted a support ticket case number 01406941. Fingers crossed.
Thanks
James
Hi James,
Thanks for sending in your Review link and .story file as a case! Our team will take a look and be in touch with you via email as soon as possible.
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