Mobile Safari Publish Settings
Dec 30, 2014
Could somebody expand on the ideal settings for publishing a course for use on mobile safari or point me to some updated material if it exists elsewhere? I've reviewed the settings detailed here...
https://community.articulate.com/articles/changing-the-browser-settings-and-player-size
...but these guidelines and browser options really just pertain to desktop browsers. The article here is all well and good for desktop publishing.
However, it would be great if there was expanded documentation for mobile/tablets. The documentation I've found doesn't address mobile browser differences. For example, you can't resize a browser on a tablet, browsers on the tablet are different sizes depending on the orientation someone is holding it, etc.
From my experience, building courses at the standard 4:3 ratio, the default dimensions (720 x 540), and the menu turned off, the course will spill off the bottom of the iPad and the users can't see the standard nav buttons (prev, next submit, etc.)
The user can't scroll down the page, but has to pinch and move the screen up to access those buttons. But then after navigating to the next page, the content resets and again the navigation is once again inaccessible.
5 Replies
Have you tried setting the Player size to 'Scale player to fill browser window'?
That was the first one I tried, but it didn't seem to help. I'm on Storyline 1 Update 5, so maybe it's resolved in SL 2 or the most recent update for SL 1?
I'm on the new iPad running the most recent version of Safari.
Hello Dan,
You can check out the information here about publishing to Mobile devices. As far as the scrolling, you can look here. If you are going to be only using Mobile Safari, you may want to read this information about content running slow or not correctly in Mobile Safari due to its limitations.
After comparing the same output on Scorm Cloud and on our LMS it looks like the issue was with Cornerstone. The storyline output functions as expected on ScormCloud.
Hello Dan,
You can look at the information here about troubleshooting with your LMS. You may also want to reach out to the Cornerstone team to see if they have any ideas as well.
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