Modern Player not displaying top buttons
Oct 19, 2018
Hi! I'm working in the modern player, which I like in general, but I've noticed as I review my course in both Storyline 360 and then in Review online (using Chrome) that the two buttons I've placed in the player in the upper right do not display at the start of the course. I need to select the menu button and open the left menu before they load properly. I also just tested, and they eventually pop up if I navigate to another tab and back a few times. Is this a known issue? Timeline to fix? Is this just in Chrome? Is it only in Review? I hadn't had this happen before when using the same player setup. Images below.
Before menu clicked and/or leave and return to tab:
After menu:
Any insight would be great! Thank you!
5 Replies
Hi there Jennifer!
We're seeing the same problem--so sorry about that! Our team is looking into a fix for this as we speak. As soon as it's live, I'll pop back in to let you know!
Is this something that, if I publish now, will remain with the course in our LMS until republished after the fix is found? (i.e. should I just wait to publish until this is fixed)
Hi Jennifer,
Until we have a fix in place you'll see that issue appear in your published content. This fix is targeted for the next update, but we'll let you know as soon as that's ready. If you need to publish now, you can always republish once the fix is available!
unfortunately our LMS administration team limits the number of times we can publish a course, and if we know an update is forthcoming, we'll have to just hold on publishing until then.
Hey Jennifer. The wait is over! 🙌🏻 I'm excited to let you know that we just released update 21 for Storyline 360! It includes new features and fixes - check them all out here.
One of the fixes addresses an issue where topbar tabs were missing when the sidebar was collapsed in the modern player.
Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!
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