Modern player obscuring slide content on mobile

Hi Guys

I'm using custom navigation in a course with the new modern player and have noticed that when viewing the mobile output there are semi-transparent black lines over the edges of the screen that block my buttons from being clicked. Does anyone know how to remove these? 

Pic attached

Thank you

Harri 

1 Reply
Lauren Connelly

Hi Harri!

I'm happy to help!

Here are a few questions that will help us start troubleshooting:

  • Which version of Storyline are you using?
  • What is the Story Size for the course?
  • Have you viewed the course on a mobile device or just in preview mode?

It would be helpful to see the file as well! Would you mind attaching it to this discussion by using the Add Attachment button? If you prefer to upload the file to us privately, here's a secure upload link.

We'll keep you updated in this discussion with our findings!