Module Restarts from Beginning After Pause

Sep 09, 2015

Hello,

I have clients with Storyline 2 output uploaded to their LMS. If they pause for more than 5 or 10 minutes (a requirement they have in case their users get a call or interrupted) when they resume/unpause the module restarts from the beginning. I'm thinking this is a setting that needs to be changed from within their LMS but wanted to check here in case there are publish settings I need to change from within Storyline to keep this from happening.

Thanks for any help provided.

2 Replies
Wendy Farmer

Hi Jim

I believe you are right it is an LMS setting.  The player settings in SL are Resume: On restart, which means the learner has left the module altogether not just paused it. 

I would upload the published zip to Scormcloud and test yourself by doing exactly what the client says they are doing and see what happens. 

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