Moodle LMS opening course with no browser controls

Oct 21, 2014

Hi, hopefully someone will be able to help me.

I create my course with Storyline 2 but when i load them onto an LMS that another company manage for us it opens my courses full screen but with no browser controls. Specifically the x in the top right hand corner to close the window.

I am having to press the Windows key on the keyboard to bring up my taskbar then close it from there.

This is a right royal pain and not something i would want staff to have to do.

I have amended the "goodbye" HTML with various href options to try and close the window by clicking some text or linking to another location but it just throws up an error saying "this content cannot be displayed in a frame" etc....

Is there somewhere within the various JScript files that i can find the specific part that is making the course open in this "Special" window.

Thank you for any help or advice you can offer.

Shaun.

7 Replies

Emily Ruby

over 9 years ago10/21/14 at 11:32 am (UTC)

Hello Shaun!

I wanted to check first to see if you have the "resize browser to fill screen" option checked in your player settings.

You can see how this is done here.

Shaun Thornton
Author

over 9 years ago10/21/14 at 12:08 pm (UTC)

Hi Emily, thank you for this. I'll check it out tomorrow as not in work now. To be honest i didn't think this would be the cause as these options never resulted in this type of window appearance when publish for web viewing. Looking at the info the link took me to, this could very well be the answer i am looking for. I will update this post tomorrow. Thanks.

Emily Ruby

over 9 years ago10/21/14 at 12:19 pm (UTC)

Thanks Shaun! Let us know if this works for you.

Shaun Thornton
Author

over 9 years ago10/22/14 at 7:39 am (UTC)

Hi, all of the options in the Player screen do not resolve this issue, but i may have found a possible cause (not a solution, yet!). When i access the LMS and then the course on a computer using IE10, it opens up full screen but with the browser controls. While i (and the rest of the company) am using IE8 and this is where the issue is shwing itself.

I have gone back to the company that manages the LMS for us to try and come up with a solution by possibly affecting the size of the window the course opens in when the Launch button is pressed.

Hopefully they can sort it as moving the company to IE10 is not an option at this time.

Still open to any suggestions peope might have though.

Thanks.

Shaun.

Emily Ruby

over 9 years ago10/22/14 at 7:53 am (UTC)

Hello Shaun!

I have found that this issue within IE8 is a known issue with our QA team. You can use a different version, or even Firefox or Google Chrome.

Shaun Thornton
Author

over 9 years ago10/24/14 at 10:24 am (UTC)

Hi again, i'm afraid we cannot use a different browser as IE8 is what the rest of the staff in the company are using so there would be no point in me changing as they would still have this problem.

I have managed to find a solution to my problem.

In the Configuration JS file with the LMS folder of the published course there is a section of code:

var EXIT_BEHAVIOR = "SCORM_RECOMMENDED";

I changed this to:

var EXIT_BEHAVIOR = "ALWAYS_CLOSE_TOP";

Now when i click the exit course button that i inserted the whole window closes and returns me to the LMS instead of the goodbye.html.

Hopefully this helps anyone else having similar issues.

Shaun.