Thanks for the screenshot - but I'm not clear on the behavior and glitch you're seeing? Could you share a copy of the .story file (even just that one slide?) here with us and then a description of what you're doing to see the issue? If you'd prefer to share this privately I totally understand that too - and our Support Engineers are happy to take a look! You can upload your file to them here.
Thanks for reaching out to let us know that you've run into a similar problem. I'd love to be able to help you out.
Looks like we did not get any further information from Michael, so I do not have any additional information to share outside of what you are seeing here.
I know you mention you are not able to share the file here in the forums, but would you be able to work with a support engineer privately here so that we can help you out? We could sign an NDA as well if needed.
Otherwise, the steps to replicate and/or a sample course with no private information would be fantastic as well.
4 Replies
Help if anyone has experience
Thanks for the screenshot - but I'm not clear on the behavior and glitch you're seeing? Could you share a copy of the .story file (even just that one slide?) here with us and then a description of what you're doing to see the issue? If you'd prefer to share this privately I totally understand that too - and our Support Engineers are happy to take a look! You can upload your file to them here.
Has this issue been resolved? I'm experiencing the same thing and don't have the ability to share the file in question.
Hello Joshua and welcome to E-Learning Heroes :)
Thanks for reaching out to let us know that you've run into a similar problem. I'd love to be able to help you out.
Looks like we did not get any further information from Michael, so I do not have any additional information to share outside of what you are seeing here.
I know you mention you are not able to share the file here in the forums, but would you be able to work with a support engineer privately here so that we can help you out? We could sign an NDA as well if needed.
Otherwise, the steps to replicate and/or a sample course with no private information would be fantastic as well.
This discussion is closed. You can start a new discussion or contact Articulate Support.