Mouse Cursor displaying in Try Mode when recording over Remote Desktop

Aug 03, 2016

Today, I had an issue where in the "Try Scenes" the mouse cursor was still displaying on each slide, even though this was not happening in my previous "Try Scenes" in the same project. As I am creating software simulations, I did not wish to show the user the next steps. Even if i deleted the screen recording on the slide as mentioned in other forums, it still remained. I eventually narrowed it down to this screen recording was done over remote desktop and I found that if "enable pointer shadow" is ticked in the Windows mouse settings, then the mouse stays on the slides, however if it is not ticked, it no longer displays. See screenshots attached.

Just thought I would put this up to assist other people who come across the issue.

 Mouse Cursor

 

Pointer Shadow

1 Reply

This discussion is closed. You can start a new discussion or contact Articulate Support.