mouse cursor problem
May 23, 2016
By
Fung Chung
Hi all,
I encountered a problem on my latest demo.
I have published my project output with html5.
When I test the demo with opening html file and html5, the movement and the action of mouse cursor is ok in html file. In html5 file, the cursor doesn't move in any slide. A red circle will appear when clicking action happens but the cursor stays in original position. I have re-published the demo for a few time but it cannot be fixed.
Please kindly look at my attached files for reference.
Can some1 tell me how to fix this please? Thank you.
5 Replies
Hi Fung!
I'm not seeing the same behavior when testing your file. Do you see the same behavior in my file?
http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/sto_1ajf6bf87s68bhou5htb01rmc4f/story.html
Are you viewing in a supported HTML5 environment as defined here?
Thank you Leslie!
The file and the cursor problem are gone when I view the file with suitable environment(my home pc).
But the cursor problem did not exist when I used Firefox to open the html5 file at my workspace before. I wonder what leads to the problem mentioned. :(
That would be expected Fung. We do not support the HTML5 output in Firefox.
Thank you Leslie!
Then I would suggest users to view those demo with Chrome.
Much appreciation!
PS. Are there any ways to have commendation for other users on this forum?
I'm not sure I understand the question Fung. What do you mean by 'commendation for other users'? If you have found something valuable in the forums, you are welcome to comment on the thread to say so :) Users will be notified via e-mail if they are still subscribed to the thread.
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