Mouse functionality

After a recent update, I can no longer move or scale objects in Storyline using the mouse. Right-clicking does not work either. I found others who have had this issue in the past, but these threads were from years ago. I wanted to post again to check if there's been any further information discovered about how to fix this, before going through the entire repair process.

My computer is running Windows 7 and Storyline v 3.45.23393.0

Here are several threads I found from people having exactly the same issue:  https://community.articulate.com/discussions/articulate-storyline/can-t-interact-with-objects-with-mouse 

https://community.articulate.com/discussions/articulate-storyline/mouse-click-drag-functionality-stopped-working?utm_campaign=elh_search&utm_medium=internal&utm_source=elh-referral 

1 Reply
Lauren Connelly

Hi Joe!

I'm happy to help! For Storyline 360 to work properly, you'll need to be running either of these operating systems listed below:

  • Windows 10 (32-bit or 64-bit)
  • Windows 8.1 (32-bit or 64-bit)
  • Mac OS X (latest version) with Parallels Desktop (latest version) or VMware Fusion (latest version)

You can read more about the system requirements here: Link

If you've upgraded to one of these operating systems and still running into this issue, we're available to continue troubleshooting in a support case.