1 Reply
Ashley Terwilliger

Hi Tom,

I just answered a similar question you sent me via a private message - and my first thought was to import the file into a new Storyline file to resolve any issues.  You'll also want to ensure that you're working with local project files as described here. 

Also since you mentioned in this thread you're recording a particular website process, I'd be curious if you could replicate the same behavior on a new recording of just some simple website browser to ensure that all mouse movements are being captured outside of this website process you're recording.