I have created slide that shows layers when various pieces of art are hovered over. The functionality of displaying and hiding the layers works perfectly, however, the mouse icon does not change to the hand, indicating interactivity. It stays as the default arrow.
It appears to work ok in the flash version but not HTML5 version. In HTML5 version the pointer does not change over to the hand. I'm using a mixture of imported images as well as standard storyline shapes as the actionable items.
Are you testing the HTML5 output within the intended environment and browser? You'll want to make sure you've uploaded it to your web server or LMS and then that you're using one of the browsers here to test it.
Yes, it's on a web server and I'm testing it in the latest version of Google Chrome.
I don't want to publicly upload the file, as it's a client's project. Can you give me the url or email address to send directly to support engineers for review?
I'm having the same problem, and I've been having it for awhile. For this project, I want the interactivity to speak for itself ("Hey! My cursor is a hand. What can I interact with?!") rather than giving explicit instructions ("Hover over...").
I just updated SL 360 and am only in preview mode; the regular cursor does not change to hand at all in preview mode.
Thanks for the explanation and sample .story file so that I could take a look.
You're running into the expected behavior. A hand cursor implies a clickable link, but you only have a rollover/hover, which is not the same. The hand cursor could imply a link, but then it would not work.
For example, I've added a trigger to your center image, and you can see that the cursor changes to a hand.
So it's the trigger, not the Hover state, that makes the hand appear? Makes sense to me! Thanks!
UPDATE: Maybe it doesn't make sense to me because I added triggers to my images so, when the user hovers over them with the mouse, the image changes to the Hover state; the hand cursor still doesn't show up.
This may be the key to my misunderstanding: "The hand cursor could imply a link, but then it would not work." but I don't know what you mean.
I'm having similar issues. I do not want the hand cursor to show up when I hover over a a box that has a hidden state if the user clicks outside of the box and shows a slide layer. Any suggestions?
Thank you for reaching out! Just to make sure I am on the same page, you are not wanting the hand icon to appear?
With your permission, could you share your files in this thread for review further? You can also share your file privately with our Support Engineers. We'll let you know our findings and will delete it after having a closer look.
10 Replies
Try adding a Down state to your objects.
Michael,
Thanks for that suggestion.
It appears to work ok in the flash version but not HTML5 version. In HTML5 version the pointer does not change over to the hand. I'm using a mixture of imported images as well as standard storyline shapes as the actionable items.
Hi Karen,
Are you testing the HTML5 output within the intended environment and browser? You'll want to make sure you've uploaded it to your web server or LMS and then that you're using one of the browsers here to test it.
If it's not working properly you'll want to share with us here and you can do so using the "add attachment" button or send it along to our Support Engineers.
Hi Ashley
Yes, it's on a web server and I'm testing it in the latest version of Google Chrome.
I don't want to publicly upload the file, as it's a client's project. Can you give me the url or email address to send directly to support engineers for review?
thanks.
Hi Karen,
Sure thing you can send them to our Support Engineers here.
I'm having the same problem, and I've been having it for awhile. For this project, I want the interactivity to speak for itself ("Hey! My cursor is a hand. What can I interact with?!") rather than giving explicit instructions ("Hover over...").
I just updated SL 360 and am only in preview mode; the regular cursor does not change to hand at all in preview mode.
Link to slide in Review (No hand cursor in IE; IE is my end-user's default browser.): https://360.articulate.com/review/content/9ad6cd9d-6ec4-4f82-bf31-b935b1a7cc4f/review
Attached is the slide.
Thanks for any insight!
Hi Heather,
Thanks for the explanation and sample .story file so that I could take a look.
You're running into the expected behavior. A hand cursor implies a clickable link, but you only have a rollover/hover, which is not the same. The hand cursor could imply a link, but then it would not work.
For example, I've added a trigger to your center image, and you can see that the cursor changes to a hand.
So it's the trigger, not the Hover state, that makes the hand appear? Makes sense to me! Thanks!
UPDATE: Maybe it doesn't make sense to me because I added triggers to my images so, when the user hovers over them with the mouse, the image changes to the Hover state; the hand cursor still doesn't show up.
This may be the key to my misunderstanding: "The hand cursor could imply a link, but then it would not work." but I don't know what you mean.
Review here: https://360.articulate.com/review/content/9ad6cd9d-6ec4-4f82-bf31-b935b1a7cc4f/review (While I *hate* using IE - the wipe animation doesn't work in IE - that's my users' default browser; I don't see the hand cursor or the animation in IE.)
Project attached.
Thanks!
I'm having similar issues. I do not want the hand cursor to show up when I hover over a a box that has a hidden state if the user clicks outside of the box and shows a slide layer. Any suggestions?
Hey Erica,
Thank you for reaching out! Just to make sure I am on the same page, you are not wanting the hand icon to appear?
With your permission, could you share your files in this thread for review further? You can also share your file privately with our Support Engineers. We'll let you know our findings and will delete it after having a closer look.
This discussion is closed. You can start a new discussion or contact Articulate Support.