15 Replies
Ashley Terwilliger-Pollard

Hi Eric,

Thanks for sharing the file here. I discussed this with a few of my other colleagues to confirm, and it seems that the "Enter from" behavior is greyed out when you have multiple consecutive slides with mouse cursors, as the end point of the first will be the beginning point of the next.

If you'd like to see additional control and customization added to the mouse cursor options, please know we always welcome and encourage feature requests.

Antony Snow

Hi Eric,

As a workaround, you could insert a blank slide inbetween each of your slides to 'break' the behaviour of starting the mouse from the end point of the previous slide?

You will also have to amend your triggers so that that next button bypasses each of the blank slides so the learner doesn't see them 

Patrick Gleason

I need to control where my mouse movement begins and ends.  The enter from option doesn't give me much control.  How do I do this without having to record a new screen?  Looks like people have been asking about this for 7 years and there's not a fix or easier way to do this?  The workaround does work to allow the Enter From option to appear, at least. In the attached, I want to start the mouse at Links and move it to Transactions.  

Lauren Connelly

Hi Patrick!

Thank you for sharing the screenshot! It sounds like you have a need for more control than what we offer under Mouse Tools. I understand how this would be a beneficial addition to Storyline 360. I'll go ahead and share this request with my team. I'll report back to this discussion when I have an update to share.

Lindsay Feller

Hi there, I'm working with Storyline 360 and have the 'grayed' out Enter From options for my mouse cursor. Reading above, i see that it needs some sort of break between slides... i would suggest that there just be an option on the mouse tool, to "stop continuation" or "break cursor" or something to that effect - seems like a simple thing to incorporate....?? 

but also, I'm wondering, why does the mouse tool show on the slide, before it appears on the timeline? I would expect it to not show on the slide until it appears on the timeline, and i have no options for the 'enter from' because i have a cursor on the previous slide.... 

Leslie McKerchie

Hi Lindsay,

Thanks for reaching out and sharing what you are experiencing.

I want to take a look at your project file to investigate what's happening with your permission. Which slide are you referring to with the mouse cursor appearing before it's on the timeline? You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.