Movie Not Playing

I've instered a video (Mp4) on a slide and it will not play when published.  As an alternate I tried to use an embed code for a You Tube video, but still it will not play.  When I double click on the video while not in preview mode, it plays just fine. 

What happens is when I click Next from the previous slide  - to get to the slide with the video - is I get frozen. 

Any ideas would be appreciated!

1 Reply
Peter Anderson

Hi Michelle,

If you've included videos in your Articulate content and find that they do not play in your published output, please have a look at this article on common reasons and solutions. And don't hesitate to contact our support team if you're still having an issue after reviewing the article. Thanks!