I don't remember running into this problem before. I have a project with multiple results slide. When I move a result slide to another scene, the variables for that result slide disappear.
I know I can create a new results slide, but why do the original variables go away just because the slide was moved? I move it with the questions so they should still be connected.
One other thing I noticed that could be related. When I created a Question
Pool and deleted the individual slides, the variables on the results slide
also disappeared.
Thanks for bringing this to our attention as well, Jeffrey! I do not see any reported issues about that, so I'd love to get your course into the hands of my team. If you're able to share your file through that link, we're more than happy to dig into those slides to see what is happening and if there is a connection between both issues.
I'm sorry you've been dealing with these uncanny issues, but hopefully we can offer some help!
Katie, I have tested this again and I did not have any problems with using a question bank. I hope you can solve the disappearing variables problem. In the meantime, I just create a new one.
Experiencing the same issue with Storyline 360. I cut quiz questions and the accompanying Results slide and pasted into a new scene, and upon doing so my Results slide is now missing the default variables for determining whether to show the Success or Failure layers... even when I go into manually add them in, "Results.ScorePoints" and "Results.PassPoints" are not even in the last if variables available to select from. Why is this?
Unfortunately, we've also seen this bug occur in Storyline 360! I'm adding your comments to the report so that we can continue looking into the nature of this bug.
One workaround is to recreate the results slide, which I understand can be a tedious task! I'll return to this discussion if I hear of an update.
Thanks Lauren. I had just ended up recreating the results slide, but like you said it can be tedious...especially when there is a lot of customization like mine had. So hopefully some attention can be drawn to this so that the bug can finally be addressed.
I agree that his issue has returned. I reported it a year ago and am getting the same results. If I move, copy, or change a results slide it causes the slide to not count any points even though I answer all of the questions correctly.
I have also been recreating results slides. This is a bigger problem because it is happening in a course where I customized the results slides. I have to create a new slide and rebuild all the customization. Bummer when I am doing 6 projects.
Thanks for circling back, and I know what a pain this bug has been. I've updated our team on this issue's continuing impact and promise to share an update in this discussion as soon as we know more!
12 Replies
Hi there, Jeffrey! Thanks for reaching out here, and I'm really sorry you ran into this issue.
I see that we have a bug logged for Storyline 3 where moving the results slide to another scene loses all of the variables associated to it.
I'll update our report to include your thread. That way, as soon as the fix is released, you'll be notified immediately.
Thanks Katie at least I know I am not crazy 😀.
No way, Jeffrey! Thanks again for bringing this up, and we'll be sure to reach out here once we get an update 🙂
One other thing I noticed that could be related. When I created a Question
Pool and deleted the individual slides, the variables on the results slide
also disappeared.
Hope that helps.
Jeffrey Riley
Thanks for bringing this to our attention as well, Jeffrey! I do not see any reported issues about that, so I'd love to get your course into the hands of my team. If you're able to share your file through that link, we're more than happy to dig into those slides to see what is happening and if there is a connection between both issues.
I'm sorry you've been dealing with these uncanny issues, but hopefully we can offer some help!
Katie, I have tested this again and I did not have any problems with using a question bank. I hope you can solve the disappearing variables problem. In the meantime, I just create a new one.
Thanks.
Phew – glad to hear you're unable to recreate the issue there, Jeffrey!
You're in the right place for updates, and I'll certainly reach out here once I hear them ☺️
Experiencing the same issue with Storyline 360. I cut quiz questions and the accompanying Results slide and pasted into a new scene, and upon doing so my Results slide is now missing the default variables for determining whether to show the Success or Failure layers... even when I go into manually add them in, "Results.ScorePoints" and "Results.PassPoints" are not even in the last if variables available to select from. Why is this?
Hi Mark!
Unfortunately, we've also seen this bug occur in Storyline 360! I'm adding your comments to the report so that we can continue looking into the nature of this bug.
One workaround is to recreate the results slide, which I understand can be a tedious task! I'll return to this discussion if I hear of an update.
Thanks Lauren. I had just ended up recreating the results slide, but like you said it can be tedious...especially when there is a lot of customization like mine had. So hopefully some attention can be drawn to this so that the bug can finally be addressed.
I agree that his issue has returned. I reported it a year ago and am getting the same results. If I move, copy, or change a results slide it causes the slide to not count any points even though I answer all of the questions correctly.
I have also been recreating results slides. This is a bigger problem because it is happening in a course where I customized the results slides. I have to create a new slide and rebuild all the customization. Bummer when I am doing 6 projects.
I hope Articulate is able to solve this quickly.
Hi there, Jeffrey!
Thanks for circling back, and I know what a pain this bug has been. I've updated our team on this issue's continuing impact and promise to share an update in this discussion as soon as we know more!
This discussion is closed. You can start a new discussion or contact Articulate Support.