MP4 animated video with white background displaying a grey when published tp Articulate 360

Nov 01, 2017

Hi,

I have a few slides created for an ongoing development. I created an animation and converted it to MP4 ( it will be required for other things).

In Storyline 360 the video in the slide displays and previews correctly with the white background in the video. When I published it to Articulate 360 to get reviews and feedback, the video in the slide plays fine but it has a grey background now instead of white.

Any idea what is causing this and a possible fix please?

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