Mp4 files in Articulate App for iPad
I have published a story to Articulate Online, and we are able to view it in the Articulate app for iPad, however, the short MP4 videos that I have on layers do not play--they appear to be loading, but they do not load before the layer goes away. (I have the layer automatically hiding itself at the end of the timeline.)
The videos play fine on a PC, they are short with no sound (10-20 seconds). It is possible that they just need more time to download, but if I increase the time on the layer timeline, that will mess it up for the pc version, which is our main distribution method.
Does it need to be published to allow offline viewing for videos to work?