mp4 insertion breaks module
Jan 18, 2018
I am working on a module that had only text so far. I inserted an mp4. The mp4 plays fine in preview, but when I publish, I get the spinning wheel.
Now, the module is completely broken. I deleted the mp4, removed the whole slide, and when I publish, I get only the spinning wheel.
So, to test if the mp4 is the issue, I made a brand new module, one slide, and inserted the mp4, published it and it plays fine.
Does anyone have an idea what might be going on here? I have tried this on two different computers. I am working locally. This video was an flv that I converted into an mp4 in another program.
Thank you
1 Reply
Sorry for all of the trouble you're having, Kaye! We want to help you get this sorted out as soon as possible. Would you be willing to send us your project file by clicking here? We'll take a look and let you know what could be causing this problem.
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