Mp4 Videos not appearing

Aug 08, 2018

Hi,

I am publishing my storyline file to video.

The course itself has mp4 videos within it. The slides and animations publish  fine - but the mp4 videos just contain the audio - no visuals. 

I have published the same files in the past without issue. I have checked for articualte updates and found none.

Can you help? Thanks! - Phoebe

 

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