I inserted a Web Object onto a layer in Storyline, pointed it to an external MP4 using an absolute URL, and access it using a hyperlink to Show the layer. This works, the video clip plays, but if I Hide the layer and then return to it, the video clip will not play again. In fact, nothing but a big blank appears in the space reserved for the video. Is there a work-around which will allow me to continue referring to an externally-hosted MP4, rather than embedding the video clip into Storyline? Or is this a known bug?
3 Replies
Hi Joseph:
No bug...
In the layer Revisit properties, set it for "Reset to initial state".
Beyond that, if you still have the same issue, it is because the webpage you are referring to has collected cookies and remembers the visitor.
Best Regards,
Dennis Hall
That did the trick. Thanks!
Thanks for the update Joseph and Glad Dennis was able to assist you here.
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