MS Edge Not Showing Full Resources

Jun 22, 2022

By Christopher Danello

I have a course with five documents in the Resources tab. MS edge is only showing four of them.

All five resources appear in Google Chrome.

Is there a cap in MS Edge? Is there a way to set this in Storyline 360?

1 Reply

Jose Tansengco
Staff

almost 2 years ago06/27/22 at 4:18 pm (UTC)

Hi Christopher,

Sorry to hear that you ran into this snag!

I'd like to ask a few questions to help clarify your experience:

Are you able to observe the behavior regardless of which Player style your course uses?
Have you tried switching between the Classic and Modern player to see if this helps?
Is the zoom level of your Microsoft Edge browser set to the default level of 100%? If not, press Ctrl + 0 on your keyboard to reset the zoom level back to its default level.
Do you have all available Microsoft Windows updates installed on your machine?

If would also help if we could have a copy of your file for testing. Would you be willing to share a copy of your file with us here or in a support case?