Hi, I have embedded 3 Microsoft Forms into my Storyline 360 Course. The form has a scroll bar on it and requires the learner to scroll down to hit submit after answering the questions. Intermittently users are experiencing that the scroll bar is frozen and they cannot scroll down.
The course is published in SCORM 2004 and is hosted in a Cornerstone LMS instance. Additionally, some users on the review page did experience this as well.
We're happy to help! I see that you reached out to our Support Engineers and working with my teammate, Mark. You're in great hands. I took a quick look at your case, and it sounds like the issue is intermittent. Mark is available to test your course if needed.
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Hi Maggie!
We're happy to help! I see that you reached out to our Support Engineers and working with my teammate, Mark. You're in great hands. I took a quick look at your case, and it sounds like the issue is intermittent. Mark is available to test your course if needed.
If anyone comes across this discussion with a similar issue, don't hesitate to connect with a Support Engineer.