Has anyone come across a situation where the multi-choice question bank operates perfectly in preview/runtime but freezes on question 1 when a Results slide is added? Regards Dennis
This doesn't sound familiar, so I'm glad you reached out to us! First, what version of Storyline are you using? To check, click the Help tab, then click About Storyline.
Also, does the course freeze on Question 1 the first time the learner goes through the quiz, or is it when they are reviewing/retrying the quiz?
I am currently using version 3.22.17326.0. What also transpired yesterday
was an inability to initiate a preview of a slide or scene via the Preview
button on the control ribbon or the short cut F12 keys.
I did notice an automatic windows 10 update took place when I switched on
my laptop yesterday. Could this be the root cause and if so, is there a
way to roll back this update?
I am more than happy for one of your team to access my computer remotely. I
have some pressing deadlines.
3 Replies
Hi there Dennis,
This doesn't sound familiar, so I'm glad you reached out to us! First, what version of Storyline are you using? To check, click the Help tab, then click About Storyline.
Also, does the course freeze on Question 1 the first time the learner goes through the quiz, or is it when they are reviewing/retrying the quiz?
Hi,
I am currently using version 3.22.17326.0. What also transpired yesterday
was an inability to initiate a preview of a slide or scene via the Preview
button on the control ribbon or the short cut F12 keys.
I did notice an automatic windows 10 update took place when I switched on
my laptop yesterday. Could this be the root cause and if so, is there a
way to roll back this update?
I am more than happy for one of your team to access my computer remotely. I
have some pressing deadlines.
Kind regards
Dennis
Hey Dennis,
I see that you were able to reach out to our support team and that you've been working with Rolando today.
You're in good hands :)
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