If it is a glitch, you can try this for an instance: Change height by using the arrows in 'Size' (no box draging) and see what happens with the box. You might uncheck 'Aspect Ratio'.
If it keeps reverting back to the size in the screenshot, upload (a part of) your source file, I'll look into it for you.
No luck I'm afraid, no matter what method I use when I resize the question block it immediately reverts to 30 px height - then wont let me change it. File attached - good luck.
I took a look at your file, and I noticed when I looked at the Format Shape settings, it had "Resize shape to fit text" and "Wrap text". Unfortunately, no matter what I tried to do, those settings were grayed out, and I couldn't edit them. I created a new Multiple Response slide and checked the settings to see if they were the same, but the new slide had "Shrink text on overflow" and "Wrap text" checked instead. Again, I couldn't edit these settings for whatever reason, but with those settings checked, the fixed-height issue did not happen. You might just have to recreate the Multiple Response slide from scratch.
I tried and I was able to change the textbox properties of the options themself but it is the main freeform box that seems to have a bad attitude. It always defaults to 30px height after changing the size properties bij input or dragging. Width is not locked in.
When the main freeform box is selected, it is normal behavior that textbox options are disabled (it's by definition not a textbox).
(Was this based on a built-in template? Then the Articulate team should be notified as this is most certainly a bug under some circumstances..)
I agree with Jackie here: only rebuild will solve the issue (try not to copy/paste the source slide).
Responses much appreciated, thankyou both. I was expecting the best remedy might be to rebuild from scratch - I'm fairly new to Articulate and this is going to be a big learning curve for me.
Hi there, you may be pleased to know I ironed out the bugs - rebuilt the multiresponse question and reduced the font to allow for it all to fit in. All fixed
I'd be more than happy to take a look at your .story file. You can share that here on the thread or privately via a support case. We'll delete all files when we're done with them!
10 Replies
Hi Rodney
If it is a glitch, you can try this for an instance: Change height by using the arrows in 'Size' (no box draging) and see what happens with the box. You might uncheck 'Aspect Ratio'.
If it keeps reverting back to the size in the screenshot, upload (a part of) your source file, I'll look into it for you.
No luck I'm afraid, no matter what method I use when I resize the question block it immediately reverts to 30 px height - then wont let me change it. File attached - good luck.
I took a look at your file, and I noticed when I looked at the Format Shape settings, it had "Resize shape to fit text" and "Wrap text". Unfortunately, no matter what I tried to do, those settings were grayed out, and I couldn't edit them. I created a new Multiple Response slide and checked the settings to see if they were the same, but the new slide had "Shrink text on overflow" and "Wrap text" checked instead. Again, I couldn't edit these settings for whatever reason, but with those settings checked, the fixed-height issue did not happen. You might just have to recreate the Multiple Response slide from scratch.
Hi Rodney,
I tried and I was able to change the textbox properties of the options themself but it is the main freeform box that seems to have a bad attitude. It always defaults to 30px height after changing the size properties bij input or dragging. Width is not locked in.
When the main freeform box is selected, it is normal behavior that textbox options are disabled (it's by definition not a textbox).
(Was this based on a built-in template? Then the Articulate team should be notified as this is most certainly a bug under some circumstances..)
I agree with Jackie here: only rebuild will solve the issue (try not to copy/paste the source slide).
Good luck!
Responses much appreciated, thankyou both. I was expecting the best remedy might be to rebuild from scratch - I'm fairly new to Articulate and this is going to be a big learning curve for me.
Regards
Hi there, you may be pleased to know I ironed out the bugs - rebuilt the multiresponse question and reduced the font to allow for it all to fit in. All fixed
Glad you were able to get it all fixed!
Great to hear that you've managed the issue. Best of luck further on.
Hi
Had the same annoying issue today as Rodney, over 90 minutes of time wasted.
I went into the Slide Master and changed the size of the box, this allowed my text to fit
However when I changed the size of the box back in the quiz (to test the fix) it shrunk to one line like Rodney mentioned.
I think tech support needs to look at this
Hi Mr C,
I'd be more than happy to take a look at your .story file. You can share that here on the thread or privately via a support case. We'll delete all files when we're done with them!