Hi, I am trying to use drag and drop on a multi-touch LED screen, but does not work. If I change the screen to a single touch then it seems to work 100 %.
Does anyone know how to play out storyline 360 to drag and drop on a multi-touch LED screen?
Popping in to share that we are no longer seeing the issue with Drag and Drop interaction via Touch Screen on Surface Pro when testing with a Surface Pro 7 and the latest update of Storyline 360, which is Build 3.61.27106.0.
6 Replies
Storyline will work on multi-touch android and iOS devices, but will be single touch.
It shouldn't stop working but I believe there are issues using it will non tablet touch screens
Thx Phil - we need to use it on an interactive multi-touch LED screen
the output will be single touch and sounds like it has issues with your multi touch panel, may need a support case.
Thx Phil
Thanks for reaching out to the support team, Dreyer. You should be hearing from someone soon.
Hello everyone!
Popping in to share that we are no longer seeing the issue with Drag and Drop interaction via Touch Screen on Surface Pro when testing with a Surface Pro 7 and the latest update of Storyline 360, which is Build 3.61.27106.0.
If you run into another issue using the latest update of Storyline 360, please reach out to our support team directly here.