Multiple Choice isnt working properly (Articulate 360)

May 11, 2021

Hey Guys

i just got a problem with a mulitple choice test. There are several multiple choice questions, consisting for example of 3 wrong and 1 right question. 

However, when the user picks an answer and then decides to change the answer  he made, there are still 2 boxes checked.

So the first box wont disappear. And i have no clue why.

Can someone please give me an advice how to slove that issue?

3 Replies
Lauren Connelly

Hello David!

I'm happy to help! Do you have a trigger that changes the state of the button to visited when the user clicks? 

If so, I'd recommend removing that trigger. If this doesn't sound like what you're running into, I'm happy to take a look at your file to offer a specific fix! You can either attach it to this discussion or upload it privately in a support case.

Maria Costa-Stienstra

Hi, Claude.

Thank you for reaching out!

Without looking at your .story file, the initial thought is that you have more than one button set in your multiple-choice question. 

You can select all your buttons, right-click, and under Button set, make sure they are all part of the Multiple Choice one. 

Screen Recording 2021-05-24 at 09.43.22 AM

Let me know if this works!