Multiple Quiz Result Page still marks In Progress even with a passing score

Hi Brian

which LMS are you using? Have you tried testing in SCORMcloud (Industry standard LMS) to see if it works - if so, then it might be an option in your LMS that needs tweaking.

Here is an article about troubleshooting LMS issues

Hey Wendy,

Actually I just tested it on there and encountered the same issue.  It says:  Completion:  Incomplete Success:  Unknown

I have the result slide set to a specific percentage, and I reach that percentage but it doesn't mark it complete.  It's built to be retaken and I have all the slides set to Reset to Initial State after it's taken.

Hey Brian

what settings do you have on publish?

Do you mean the quiz slides are set to 'reset to initial' state? Try changing that to automatically decide.  

Happy to take a look if you want to upload the .story file.

I had it marked as Completed/Incomplete. 

I can upload them.  Where would I do that at?

Hey Brian

have a look at this post which explains about the tracking status'

This is a public forum so if you're ok with uploading your .story file here, just click the grey 'add attachment' button at the bottom of the post to upload.  If not, you'd need to log a support ticket to share privately with Articulate.

Hi Brian

I've run through the course in Scormcloud using both Passed/Incomplete and Completed/Incomplete and I see the same behaviour.

Having said that I notice you have an exit button on the player which I used both times to exit the course, and then I saw you have an "exit exam' button on the success layer.

I have another client where the LMS will only record the results / completion status if the Submit results trigger is on the layer (success and fail) - if it is on the base layer it won't record.

I'm wondering if we test adding the submit results trigger to the layers and also to the exit button and exit exam button if we would have more success.  I don't have time to test it now but will later today.

I'll try on my end as well.

No luck.  Any on yours?

No luck sorry...you didn't mention which LMS you are using.  Perhaps if you do, then other folks might be able to chime in with a solution for you.

We use SumTotal.

Hi Brian

this post refers to Quizmaker but see if some of the suggestions might work for you - it references SumTotal