Multiple servers don't work with Storyline output folder structure

Dec 07, 2015

I am testing my first Storyline course for a university, but the CMS - LMS structure we have appears to be preventing my project from working. I've published oodles of Captivate courses at other companies that use a true LMS, so both elements of this issue are new to me.

I have one video on a slide (originally an MP4 but has been converted to FLV for testing purposes) but the player doesn't find the video when we play it in our "LMS". I put LMS in quotes because it is not a true LMS. It's a combination of a CMS and a mocked up LMS player, which uses more than one server. From what I understand, because the Storyline player is trying to find a video in a subfolder of the published content, the CMS - LMS path breaks.

Is it possible to alter the publish settings so the project is packaged into one standalone file? It's possible that if everything is one one root folder, it might work.

3 Replies

Ashley Terwilliger-Pollard
Staff

over 8 years ago12/07/15 at 9:23 pm (UTC)

Hi Sarah,

We don't recommend or support modifying the published output file structure. Have you looked into the other known reasons why videos may not work?

Christie Pollick

over 8 years ago12/07/15 at 9:26 pm (UTC)

Hi, Sarah -- Thanks for reaching out with your question, and sorry to hear you are having difficulties. Have you had an opportunity to review this information on Publishing and Sharing Your SL2 Content and also, Publishing a Course for LMS?

Sarah Lipsey
Author

over 8 years ago12/07/15 at 10:19 pm (UTC)

Thanks for replying! I panicked and thought my initial post wasn't worded well enough to get a response. I've got my "IT guy" looking into the articles you suggested. We'll keep digging and I'll try and update this post.

Thanks!!

Multiple servers don't work with Storyline output folder structure

3 Replies

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