Multiple Videos and Quiz Interaction

Mar 12, 2020

I'm working on a project that includes four videos, after each I'd like to include lightboxes with a quiz question and a feedback slide. 

I can get the first two videos and questions to work, but the third and fourth videos are only a black screen (although I can hear the audio from the videos for some reason). My lightboxes still work after the videos, but the videos themselves won't show the actual video. 

I only used five triggers:

1. Play the first video when the timeline starts

2-5. Lightboxes for the questions/feedback

Am I missing something? I've tried deleting the videos that won't work and adding them again, but they're still not visually working, just the sound.

I've included a screenshot. Any help would be amazing!

3 Replies
Jenny Ashley

Hi Wendy,

It's happening in both the Preview and Published output (the Published one is in Rise). These are all videos I uploaded into Storyline.

I believe all the videos just play along the timeline (as the videos that aren't working I can hear the audio). They pause when the lightboxes open.

It's a somewhat large file.

Thanks!

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