My shapes and illustrations are not performing correctly, is it because i'm using the trail version?

Mar 20, 2021

I have been trying out storyline to get the most once i pay for the subscription but i noticed that it is not performing correctly. When i try to insert a shape, the dotted line box is much larger than the shape i want to include. Also, when i try to include an illustration or icon it is not all there. It is making development impossible, or at least very difficult. Is this happening because i have the trial version? Someone help please. See the attached snagit shots to see what i mean. When i preview the slides the shapes appear correct, but when i'm in slide view for development, you do not see the whole picture. 

2 Replies
Walt Hamilton

All versions of SL are exactly the same. Each time you start it, it calls home, and if your subscription has expired, it won't start. The trial subscription is quite a bit shorter than other subscriptions, so for you, it will be much sooner when your version won't start. So in reality, there  is no trial version, only a trial subscription length.

Leslie McKerchie

Hello Gray and welcome to E-Learning Heroes. 😊

Thanks for reaching out and sharing what you are seeing in your project file and for sharing the images.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.