I am new to this forum, and to using Storyline 2, so I hope you can help - apologies if this is a daft question! My Storyline 2 file not saving due to 'insufficient memory' but I have 198GB free on my computer, and the file size is only 190MB. It says to close down other programs but I don't have anything else running except Outlook.
Please help as I don't want to lose what I have done!
Many thanks Kate! I tried it three times and still the same message. It's a file I had previously saved ok, so it was updates to it that I was trying to save. I've found that if I save it under a different filename it then saves it ok, but then I just end up with 100 versions of the same file each time I want to save a change! Have you encountered this?
Hey Guys... By the way... I also have a very powerful computer and I do get this message...BUT AFTER SOME FRUSTRATIONS OF NOT BEING ABLE TO SAVE... I FOUND A WAY....SIMPLY CHOSE SAVE AS TO ANOTHER NAME...IN ANOTHER FOLDER AND IT WILL SAVE YOUR WORK...THEN CLOSE IT AND OPEN IT AGAIN... (RE-BOOT IS HELPFUL BEFORE RE-OPENING) HOPE THIS HELPS UNTIL THEY COME TO A SOLUTION ON THE NEXT UPDATE..
Hi, all -- Just to follow up, I wanted to share the entire thread from which Wendy grabbed the posts she shared above, in case you'd like to check out other responses or suggestions. Please let us know if you need anything else! :)
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Hi - I've had this problem too. But when I tried to save again it worked - even without closing other programs. Hopefully, you've found the same!
Many thanks Kate! I tried it three times and still the same message. It's a file I had previously saved ok, so it was updates to it that I was trying to save. I've found that if I save it under a different filename it then saves it ok, but then I just end up with 100 versions of the same file each time I want to save a change! Have you encountered this?
Many thanks!
Hi Jo
I found this information on an older post
Hey Guys... By the way... I also have a very powerful computer and I do get this message...BUT AFTER SOME FRUSTRATIONS OF NOT BEING ABLE TO SAVE... I FOUND A WAY....SIMPLY CHOSE SAVE AS TO ANOTHER NAME...IN ANOTHER FOLDER AND IT WILL SAVE YOUR WORK...THEN CLOSE IT AND OPEN IT AGAIN... (RE-BOOT IS HELPFUL BEFORE RE-OPENING) HOPE THIS HELPS UNTIL THEY COME TO A SOLUTION ON THE NEXT UPDATE..
Perfect, thanks Wendy - good to see I'm not the only one. I was beginning to think I was going crazy!
Many thanks both - its great to see there is so much fast help and support on this forum :)
Hi, all -- Just to follow up, I wanted to share the entire thread from which Wendy grabbed the posts she shared above, in case you'd like to check out other responses or suggestions. Please let us know if you need anything else! :)
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