My storyline 360 project keeps crashing when I try to preview the Entire Project.

Hey Nicole! Looks like you've reached out to our support team as well. We will reach out to you via your support case.

I,m having the same problem:(

Hi there, Salwa!

I see you're already working with Shiela on our Support team to see if we can sort why this crash keeps happening. You're in skilled hands, and I'll follow the case!

Same problem here. 

Hi Jacqueline,

Thanks for letting us know that you're running into a similar issue.

I took a look at both Nicole and Salwa's cases and the issues were specific to each project.

To narrow down your issue, you can preview smaller groups of slides, then single slides if needed, because the issue is typically a corrupt slide.

If you need our help, then with your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Hi Leslie, 

Thanks for your reply. I found the corrupted slide and uploaded it to you privately via the link you provided. 

Thanks, Jacqueline. I just replied to you :)